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FRONT DESK AGENT I (On Call) buy in US, Free Classifieds Ads

Overview
PROPERTY PROFILE:
Escape from the everyday job to Seminole Casino Hotel located in the beautiful paradise coast of Immokalee, Florida. Immokalee means "my home" ... there is no better place to work!
Open 24/7; 365 days a year, Seminole Casino Hotel Immokalee is Southwest Florida's premier gaming and entertainment destination. The 51,000-square-foot plus casino offers 1,300 slots, and 38 live table games including Blackjack, Mini-Baccarat, Pai Gow, Let It Ride, Three Card Poker, Mississippi Stud, Blackjack Switch and Spanish 21. Dining options include the award-winning 1st Street Deli, Asian fusion restaurant Lucky Mi Noodle House, and the recently renovated EE-TO-LEET-KE ("The Camp") Grill. Seminole Casino Hotel's nightlife is highlighted by the Zig Zag lounge, home of the Zig Zag Girlz, "where the party never ends" featuring nightly live entertainment and no last call. Additional entertainment and events are held at the Seminole Center, an indoor/outdoor special event center featuring state-of-the-art sound and lighting system. The new Seminole Casino Hotel is the first upscale hotel to open in or near Immokalee and offers suites and deluxe guestrooms with modern d?cor and features, plus amenities including a swimming pool with private cabanas, 24-hour fitness studio and free Wi-Fi.
Our staff spends their time making sure that every single one of our guests gets the royal treatment, but the Seminole family also rolls out the red carpet for our team members with competitive pay, benefits, free meals, recognition, free parking and a great work environment. If you're ready to join a stellar team that stands out from all the rest, apply today.
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in you home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
ESSENTIAL DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
Registers arriving guests by completing appropriate paperwork and obtaining proper payment information.
Settles account balances of departing guests by accepting payment and handling cash drawer.
Investigates and resolves general billing discrepancies.
Engage guests in property promotions and amenities so they best enjoy all the casino/hotel offers during their current and future visits
Anticipate guest needs and respond to requests and concerns to ensure guest satisfaction
Take Room Service offers and assist Bell Concierge with delivery as necessary
Act as team support to all other Hotel Operations, specifically Bell, Facilities and Housekeeping, to ensure operations run smoothly and guest expectations are exceeded
Qualifications
QUALIFICATIONS:
High School diploma, GED, or equivalent required
Prior high-volume guest service experience required
Front Desk Agent experience preferred
Windows based software proficiency preferred
Must have exceptional guest service skills
Must be detail oriented
Must possess basic math skills
Must be able to communicate effectively with guests and other team members
Must be able to work nights, weekends, and holidays
WORK ENVIRONMENT:
Duties and responsibilities are typically performed in a front desk setting, which can be fast-paced. You may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
Must be able to work standing/walking for long periods of time
The employee must frequently lift and/or move up to 70 pounds.
PROPERTY PROFILE:
Open 24 hours a day, 7 days a week, 365 days a year, Seminole Casino Immokalee is the largest, most exciting attraction in the five-county region and Southwest Florida's premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,100 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, Texas Hold'Em Bonus and live poker. In February of 2009 a $22 million expansion included the addition of the 1st Street Deli, a New York-style eatery, an upscale Player's Club and the Zig Zag Bar, a new lounge with a live entertainment stage. The facility features ample parking with 1,138 spaces including 28 spaces for handicapped drivers and valet service.
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
CLOSING:
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
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